Home > Covering-your-back > Get-it-down-in-writing
How one person can bring your company down
This week I’ve sent more angry e-mails than I did in the whole of 2009, and all because of one person and one very inefficient system. Twelve months ago I purchased a technology solution to help me set up membership payments on a website. The what of this matter is not important, so I’ll skip [...]
Protect yourself with the pen, not the sword
When he was alive, my father used to be fond of re-telling me one particular story about his friend back in Spain. Angel, as he was called, worked in the building trade like so many southern immigrants who had come to Barcelona seeking to make their fortune. Most – if not all – of these [...]
View Comments