How 1 cup of coffee can kill your productivity
It’s no secret that I habitually sit and work in Starbucks. This is ideal for me because: I travel a lot I run my business from my macbook (laptop) I run on coffee It’snot surprising then that one day, as I was queing up for my morning coffee, I saw that they actually sell their [...]
How to upset your clients and get away with it
This weekend I found myself in Starbucks in Wigan. It was Saturday morning and people were flooding in through the door when I heard something that almost brought me and everybody else in the queue to our knees. The Starbucks assistant told a shocked woman that they were out of whipped cream. You have to [...]
Should you get a 0800 number for your business?
Like many companies, I use an 0800 number for my business. Stats show that 0800 numbers have a better response than other numbers, but this wasn’t an important fact in my decision to get an 0800 number. I tend to take stats with a pinch of salt and use them only as a basis for [...]
How your pillow affects your business and how to fix this with £3
Last week I posted an article about how a lack of sleep has a huge impact on performance. It’s no secret: humans need rest and nutrients to perform. But rest alone is not enough: it has to be the right type of rest… it has to be quality rest. Sleep has multiple stages and your [...]
How to get the most out of your work day
One of the things most of us fail to give much thought to, especially when life is busy either making money or trying to make money, is rest. Ironically, we all fall in to the trap of working harder and longer, hoping to get a better return, at the cost of the one thing that [...]
I bought my boots from a blind man
A few weeks ago I was making my way across a busy outdoor market when I spotted a stall that sold work boots and shoes. I needed a pair of work boots and one particular pair caught my eye. I went over to the stall, looked at the boots, liked, and asked for my size. [...]
How to upset your clients before you ever meet them
A couple of days ago I messed up. I was supposed to meet a new client at 2 pm. I realised this two and a half hours later at 4:30 p.m. when the client e-mailed me. And here’s the real kicker: 1. I knew that morning when I woke up that I was meeting my [...]
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