Posts & Articles
One year, one Guru, one system
Are you dealing with new and changing information constantly to keep abreast of your industry? Are you trying to replicate somebody else’s system, or various systems, and tweak them until the work for you? If this is you, then you’ve probably hit the information overload wall several times before today. I’m talking about that feeling of total overwhelm that grinds your thoughts to... [Read more]
How to completely take over a niche and how my local taxi firm is driving me mad
I travel a lot, often times catching trains at the crack of dawn. So I rely on taxis to get me to the station in time for my train. As it turns out, each time I book a taxi I get a bag of stress thrown in for free. I’m not kidding. When the sky is black, well before dawn, five minutes past the time I actually booked the taxi for, I’m standing at the roadside with my phone pressed to my... [Read more]
How to impress your clients beyond words and turn them into loyal customers
Last year I came across a small business owner in a big industry full of competition, and what he did took me completely by surprise and won him my custom hands down. This is a very important lesson for every business owner: one that you can’t afford to miss. So let me tell you what this man did that impressed me so much… Whatever your business, it’s likely that you have competition.... [Read more]
How to charge what you want, and get away with it, and damn the medical system
To say that December 2009 was a stressful month would be an understatement. It was one of those months when things seem to go from bad to worse. Somebody very dear to me needed to go into hospital, and fast. At the time we were in Glasgow, but location is not relevant to this post. Attitude, on the other hand, is. Without going into detail, let me rush you through the sequence of events… GP... [Read more]
The car in front is a Toyota… because the accelerator pedal is jammed
Talk about damage control. Toyota are recalling thousands of cars in the UK alone, and thousands more all over the world. In total, the number of Toyota cars recalled was around 8 million on the 9th of Feb 2010. And that was just because of the accelerator problem. Another half a million were recalled over a break problem. Would you buy a Toyota right now? If the answer is no, or you have doubts about... [Read more]
What Sainsburys do that you shouldn’t
A few days ago something happened to me in Sainsbury’s which caused me to rant for an hour afterward – in disbelief – at their antiquated points system. In fact, every time I drive past Sainsbury’s I’m now reminded of this, which is bad for them and a lesson to every business owner. It’s bad for them because I now drive past Sainsbury’s rather than into the... [Read more]
Movin’ on up: a guide to going global
This week I’m very pleased to introduce a guest poster – Alexandru Rotaru – with an inspiring story of entrepreneurship which is truly amazing. Christian Arno, started his business in 2001, based in a spare room at his parent’s home. His company now operates across four continents and has clients in over sixty countries, turning over £3.65m in 2009. It’s from people like... [Read more]
How one person can bring your company down
This week I’ve sent more angry e-mails than I did in the whole of 2009, and all because of one person and one very inefficient system. Twelve months ago I purchased a technology solution to help me set up membership payments on a website. The what of this matter is not important, so I’ll skip over it. The thing about this solution is that it’s license-based, and it comes with a recurring... [Read more]
Why loyalty is bad for business and how to value your time
How many jobs did you promise to do, and of those, how mane have you actually managed to do so far? If your to-do list has as many promised jobs as ‘real’ jobs, then you’re suffering from a sense of loyalty. Let me explain what I mean, and what I did about this, when it happened to me. I don’t like letting people down. Generally nobody does. Moreover, a pending task is a form... [Read more]
How to Keep Your Business Going During a Relationship Breakdown
This post ended up being featured in Enterpreneur’s Journey. Here’s a link: how to keep your business going during a relationship breakdown Feel free to buy me a coffee if I helped you in any way ;) Read More →
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